We're Here to
Help You
Get the support you need, when you need it. Our dedicated team is available through multiple channels to ensure you have the best possible experience.
Choose Your Preferred Way to Connect
We offer multiple support channels designed around your preferences and the type of help you need.
Phone Support
Speak with our support team
Live Chat
Get instant help online
Email Support
Send us a detailed message
Video Call
Screen sharing assistance
Send Us a Message
Have a specific question or need detailed assistance? Send us a message and we'll get back to you within 24 hours.
Department Contacts
Need help with a specific service? Contact the department directly for faster, specialized assistance.
Tax Services
Passport Services
Social Security
National Parks
Frequently Asked Questions
Quick answers to common questions. Can't find what you're looking for? Contact us!
How do I reset my account password?
You can reset your password by clicking "Forgot Password" on any login page, or contact support for immediate assistance.
Why is my application taking so long?
Processing times vary by service. Check your account dashboard for real-time status updates, or contact the specific department handling your case.
Can I save my progress and continue later?
Yes! All our services automatically save your progress. You can return anytime to continue where you left off.
Is my personal information secure?
Absolutely. We use bank-level encryption and follow strict government security protocols to protect your data.
Visit Us
Headquarters
1600 Pennsylvania Ave
Washington, DC 20500
Business Hours
Monday - Friday
9:00 AM - 5:00 PM EST
Main Line
1-800-GOV-HELP
(1-800-468-4357)